Funding
Refunds, and what triggers them
A refund is requested in writing, reviewed within ten working days and paid back through the channel used originally. Here are the situations that open one, what is returned in each, and the written record that accompanies the decision.
A mechanism written down before it is needed
A refund policy is judged on how readable it is before enrolment, not on how generous it claims to be. Ours fits in one sentence: sums matching a period you have not attended are returned to you, and those matching what you have attended stay allocated to that route. The request is made in writing, reviewed within ten working days, and the decision is reasoned in every case. Payment travels back through the channel used for the original settlement.
What is returned, situation by situation
The statement is drawn up block by block, on the supervised hours actually opened. It is the finest unit the catalogue allows, and the reader can check it.
| Situation | What is returned | Record issued |
|---|---|---|
| Enrolment not opened on the planned date | All sums paid for that enrolment | Written decision and payment advice |
| Departure declared before content opens | Sums paid towards the year's tuition | Written decision and payment advice |
| Departure declared during the year | Sums matching the period not attended | Written statement, block by block |
| Duplicate payment on the same instalment | The excess payment, in full | Corrected receipt and payment advice |
The path of a request
- 01
Submit the request
In writing from your personal space, stating the situation and the date it applies from.
- 02
Draw up the statement
Block by block, on the supervised volume opened. The statement reaches you before the decision.
- 03
Reasoned decision
Within ten working days, in writing, with the amount retained and the basis used.
- 04
Payment via the original channel
Mobile money, card or transfer, according to the method used at payment, with a payment advice.
The refund frame
- working days for the decision
- 10
- written statement issued before the decision
- 1
- payment channel, the original one
- 1
- supervised hours per credit, the statement's unit
- 10
Questions about returns
Is the application fee part of the statement?
It pays for the admission work, which has been carried out: reading of the file, interview, reasoned decision. The statement covers the year's tuition.
What happens when the employer has paid?
The payment returns to the payer, as the agreement provides, and a corrected invoice accompanies the transaction for their accounts. You receive the statement for information.
Can a deferral be preferred to a refund?
Yes, and many choose it: the sums paid stay allocated to your route and serve your resumption. The page devoted to pausing sets out that path in detail.
Explore next
- Funding a professional qualificationFunding an IHETC professional qualification: preparation through competency blocks, block-by-block funding, volumes and credits published in the official catalogue.
- Planning your budgetPlanning your IHETC study budget: a five-step method, amounts and volumes read from the official catalogue, monthly payments computed and support schemes to check before applying.
- What your fees coverFull list of what IHETC fees cover: content, supervision, marking, assessments, resits, the credential awarded, public verification and lasting access.
- Paying in instalmentsSpreading IHETC fees over 3 or 10 monthly payments for the same total: amounts computed from the catalogue, signed schedule, balance visible at all times.
- Payment calendarIHETC payment calendar: milestones from application to the final instalment, dates known in advance, a receipt at each due date and a continuously available balance.
- Payment methodsPayment methods accepted by IHETC: mobile money, bank card and transfer, in Guinean francs, with a receipt in your name and the payment recorded on receipt.